Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of ff99 and all services, games, and features made available through the platform at https://ff99.app. By registering an account, depositing funds, or participating in any game or promotional activity on ff99, you confirm that you have read, understood, and agreed to these Terms in their entirety.

ff99 reserves the right to amend these Terms at any time. Updated versions will be published on this page with a revised effective date. Your continued use of the platform following any change constitutes your acceptance of the revised Terms. If you do not agree with any part of these Terms, you must immediately discontinue your use of ff99.

2. Eligibility and Account Registration

To register and maintain an account on ff99, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. ff99 strictly prohibits access by anyone under 21. This is a 21+ only platform.
• You must be a natural person (no corporate or automated registrations are permitted).
• You may hold only one registered account on ff99. Duplicate accounts may be suspended and funds forfeited.
• You must provide accurate, complete, and up-to-date personal information at registration and whenever details change.
• You must not be listed on any self-exclusion register or have been excluded from ff99 by our team for any prior violation.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. ff99 will never ask for your password via email, live chat, or any other communication channel.

• All activity performed under your account credentials is your responsibility, whether or not you authorized the action.
• You must notify ff99 support immediately if you suspect unauthorized access to your account.
• Account sharing or transferring access to third parties is strictly prohibited and may result in permanent suspension.
• ff99 uses industry-standard SSL encryption to protect your data in transit. However, you are responsible for using a secure device and network when accessing your account.

4. Deposits and Withdrawals

ff99 supports fast and convenient deposits and withdrawals through Bangladesh's most popular local payment methods, including bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT).

The following conditions apply to all deposit and withdrawal activity on your ff99 account:

• The minimum deposit amount is ৳200. Minimum withdrawal amounts vary by payment method and are displayed at checkout.
• All deposited funds must be used for wagering. Deposits that are not wagered before a withdrawal request may be subject to review.
• Withdrawals are processed within 24 hours during business hours. Delays may occur during verification processes or high-volume periods.
• ff99 reserves the right to verify the identity of any player before processing a withdrawal. KYC documentation may be requested at any time.

5. Bonuses and Promotions

ff99 offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to eligible players. All bonuses are subject to specific wagering requirements and terms that are disclosed at the time of the offer. Key rules include:

• Bonuses may not be transferred, exchanged for cash, or used in conjunction with other offers unless explicitly stated.
• Wagering requirements must be met within the stated timeframe. Failure to complete the rollover before expiry will result in forfeiture of the bonus and any associated winnings.
• ff99 reserves the right to withdraw or modify any bonus at its discretion, including cases where abuse or manipulation is detected.
• Bonus funds are separate from real-money funds in your wallet. Real money is wagered first unless the promotion specifies otherwise.

6. Prohibited Conduct

The following activities are strictly prohibited on ff99. Violation of any item below may result in immediate account suspension, balance forfeiture, and permanent banning from the platform:

• Using automated bots, scripts, or software to manipulate game outcomes or gain unfair advantage over other players or the house.
• Engaging in money laundering, fraud, collusion, chargebacks, or any other form of financial manipulation through the platform.
• Opening multiple accounts, using another person's identity, or submitting false documentation during KYC verification.

ff99 employs advanced fraud detection systems that continuously monitor all account activity. Suspected violations are investigated thoroughly, and our decisions in such cases are final.

7. Game Rules and Fair Play

Each game on ff99 — including cricket betting, live casino tables, slots, and crash games — is governed by its individual game rules displayed within the game interface. Players are advised to read these rules before placing any wager. ff99 uses certified Random Number Generator (RNG) technology across all applicable games to ensure fair and unbiased outcomes.

In the event of a technical error, malfunction, or interruption during a game session, ff99 reserves the right to void affected rounds and refund the wager placed for that round. Winnings generated during a verified malfunction will not be paid out.

8. Sports Betting Terms

ff99 offers a comprehensive cricket betting section covering BPL, IPL, T20 World Cup, and international matches involving the Bangladesh Tigers. The following terms apply specifically to sports betting:

• All odds are displayed in decimal format and are subject to change at any time before an event locks. The odds applicable at the time the bet is confirmed are final.
• Bets placed on an event that is subsequently abandoned, postponed, or declared void by the relevant governing body will be settled according to ff99's official settlement rules for that sport.
• Maximum win limits per event and per market may apply. These limits are disclosed in the applicable betting section and may be adjusted at ff99's discretion.

9. Intellectual Property

All content on ff99 — including but not limited to text, graphics, logos, game interfaces, promotional materials, and software — is the exclusive intellectual property of ff99 or its licensed content providers. You may not reproduce, distribute, modify, publicly display, or create derivative works from any ff99 content without express written permission.

The ff99 brand name, logo, and all associated trademarks are the sole property of ff99. Unauthorized use of these marks in any context is strictly prohibited and may result in legal action.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ff99 shall not be liable for any of the following:

• Any loss of funds resulting from unauthorized access to your account due to your failure to maintain password security.
• Any direct, indirect, incidental, special, or consequential damages arising from your use of the platform, game outcomes, or reliance on any information displayed on ff99.
• Service interruptions caused by scheduled maintenance, server issues, internet outages, or force majeure events beyond ff99's reasonable control.

11. Privacy and Data Protection

ff99 is committed to protecting the personal data of its players. The collection, use, storage, and sharing of your personal information are governed by our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also accept the Privacy Policy.

ff99 may share your data with third-party service providers strictly for operational purposes such as payment processing and identity verification. Your data will never be sold to marketing agencies or unaffiliated third parties.

12. Responsible Gaming

ff99 promotes responsible gaming and encourages all players to set personal deposit limits, session time limits, and to take breaks when needed. If you believe your gambling is becoming a problem, please use the self-exclusion tools available in your account settings or contact our support team immediately.

This platform is strictly for adults aged 21 and above. ff99 does not knowingly allow minors to register or access any gambling services. If a minor's access is detected, the account will be permanently closed and all funds returned in accordance with applicable guidelines.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to ff99's operational jurisdiction. Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall first be addressed through our internal dispute resolution process by contacting our support team at [email protected]. ff99 aims to resolve all disputes within 14 business days of receiving a formal complaint. If a satisfactory resolution cannot be reached through the internal process, the matter may be escalated through the appropriate channels available in the player's jurisdiction. Players in Bangladesh are subject to local gaming and consumer protection frameworks in effect at the time of the dispute.